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Competence at Work—实用工具书

Competence at Work（英文版珍贵资料）
Contents目录
PART I	The Concept of Competence	1
Chapter 1	Introduction	3
Chapter 2	Definition of a "Competency"	9

PART II	A Competency Dictionary	17
Chapter 3	Developing a Competency Dictionary	19
Chapter 4	Achievement and Action	25
Chapter 5	Helping and Human Service	37
Chapter 6	The Impact and Influence Cluster	44
Chapter 7	Manageria	54
Chapter 8	Cognitive	67
Chapter 9	Personal Effectiveness	78

PART III	Developing a Model	91
Chapter 10	Designing Competency Studies	93
Chapter 11	Conducting the Behavioral Event Interview	114
Chapter 12	Developing a Competency Model	135

PART IV	Findings: Generic Competency Models	157
Chapter 13	Technicians and Human Service Workers	159
Chapter 14	Salespeople	171
Chapter 15	Helping and Human Service Workers	185
Chapter 16	Managers	199
Chapter 17	Entrepreneurs	220

PART V	Competency-Based Applications	237
Chapter 18	Selection: Assessment and Job-Person Matching for Recruiting, Placement, Retention, and Promotion	239
Chapter 19	Performance Management	264
Chapter 20	Succession Planning	276
Chapter 21	Development and Career Pathing	286
Chapter 22	Pay	304
Chapter 23	Integrated Human Resource Management Information Systems	315
Chapter 24	Societal Applications	323
Chapter 25	Competency-Based HUMAN Resource Management in the Future	342
Bibliography		349
Index		359

Competence at Work（英文版珍贵资料）